If your mental or emotional state quickly gets worse or deteriorates, this can be called a ‘mental health crisis’. In this situation, it is important to get help quickly.
Please call 0800 145 6485 and our dedicated local staff will support you to access the help you need. The phone line is open 24 hours a day, seven days a week and is open to people of all ages, including children and young people.
Alternatively, the Shout text messaging service is also available if you are unable to call. Text 'BLUE' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support.
You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.
Local mental health support
There is no "one-size-fits-all" approach to mental health support and a number of self-referral options are available locally. Click the tabs below to find what is available in your local area.
Improving Access to Psychological Therapies (IAPT)
Improving Access to Psychological Therapies (IAPT) services are for adults and older people, with mild, moderate-to severe symptoms of anxiety or depression. You can find your local IAPT service on the NHS website.
Shout (24/7 all age text messaging service)
Are you feeling anxious or stressed and need support? Text 'BLUE' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. The Shout service is open 24 hours a day, seven days a week. For more information, you can watch or listen to a video to find out how the service works.
Café 71 Crisis Café
Open from 10:00am until midnight, Cafe 71 provides a safe space for people struggling with emotional distress who consider themselves to be in a self-defined crisis. It offers a welcoming environment for people to connect with others who are experiencing similar problems.
24-Hour All-Age Urgent Mental Health Crisis Line
If your mental health gets worse and you feel you are unable to cope, this is a mental health crisis. It is important to access support quickly. The CWP urgent mental health crisis line supports people to access the help they need and is here to help 24 hours of the day, 7 days a week. Call 0800 145 6485.
Improving Access to Psychological Therapies (IAPT)
Improving Access to Psychological Therapies (IAPT) services are for adults and older people, with mild, moderate-to severe symptoms of anxiety or depression. You can find your local IAPT service on the NHS website.
Shout (24/7 all age text messaging service)
Are you feeling anxious or stressed and need support? Text 'BLUE' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. The Shout service is open 24 hours a day, seven days a week. For more information, you can watch or listen to a video to find out how the service works.
Crewecial Crisis Café (located in Crewe)
Open from 1:00pm until 10:00pm, Crewecial provides a safe space for people struggling with emotional distress who consider themselves to be in a self-defined crisis. It offers a welcoming environment for people to connect with others who are experiencing similar problems.
The Weston Hub Crisis Café (located in Macclesfield)
Open from 10:00am until 10:00pm, The Weston Hub provides a safe space for people struggling with emotional distress who consider themselves to be in a self-defined crisis. It offers a welcoming environment for people to connect with others who are experiencing similar problems.
24-Hour All-Age Urgent Mental Health Crisis Line
If your mental health gets worse and you feel you are unable to cope, this is a mental health crisis. It is important to access support quickly. The CWP urgent mental health crisis line supports people to access the help they need and is here to help 24 hours of the day, 7 days a week. Call 0800 145 6485.
Improving Access to Psychological Therapies (IAPT)
Improving Access to Psychological Therapies (IAPT) services are for adults and older people, with mild, moderate-to severe symptoms of anxiety or depression. You can find your local IAPT service on the NHS website.
Shout (24/7 all age text messaging service)
Are you feeling anxious or stressed and need support? Text 'BLUE' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. The Shout service is open 24 hours a day, seven days a week. For more information, you can watch or listen to a video to find out how the service works.
Companeros Crisis Café
Open from 1:00pm until 10:00pm, Companeros provides a safe space for people aged 18 and over struggling with emotional distress who consider themselves to be in a self-defined crisis. It offers a welcoming environment for people to connect with others who are experiencing similar problems.
24-Hour All-Age Urgent Mental Health Crisis Line
If your mental health gets worse and you feel you are unable to cope, this is a mental health crisis. It is important to access support quickly. The CWP urgent mental health crisis line supports people to access the help they need and is here to help 24 hours of the day, 7 days a week. Call 0800 145 6485.
CALM are a charity that exists to raise awareness of the issues around suicide and to reduce suicide in the UK. Their helpline is open from 5:00pm until midnight each day and you can call it by dialling 0800 58 58 58. Watch their video below to find out more.
National Suicide Prevention Helpline UK offers supportive listening and information to anyone having thoughts of suicide, including family, friends and carers of those having thoughts. Call 0800 689 5652 to access the helpline.
If you’re already receiving mental health support
Your community mental health team can help during the day between 9:00am to 5:00pm Monday to Friday. If you have a Care Plan, it will have a list of names and numbers to contact in an emergency. Ask for the person on duty or your care co-ordinator, as indicated in your care plan. If you are unable to speak with anyone immediately, please call 0800 145 6485.
